Fall 2024 Webinar Schedule | Southern University System (2024)

IT Services Primer

To provide general overview of SUS enterprise applications, logins, self-service password resets, credential lookups, etc.

Cybersecurity Best Practices

To educate on logins do's and don'ts, email security, and various modes of attack - phishing, spear phishing, ransomwares, etc.

DegreeWorks

Streamlines academic degree planning, transfer articulation, real-time advising, and graduation auditing to create efficiencies for advisors, academic staff, and facilitate students' time to completion.

Multifactor Authentication (MFA)

DoIT has deployed multi-factor authentication (MFA) for all sus.edu email accounts. Soon MFA will also be required for subr.edu accounts. This training will cover the purpose of MFA and its features. It will also cover detailed examples of how to register and log into the system using MFA.

Web Content Management

This unit provides technical creativity, knowledge, and management know-how in support of the University web presence and online application services. Web Applications Services oversees the administration and dissemination of vital information via the University's web portal, the Jag News Channel closed-circuit television announcement system, the electronic digital marquee display, and the mass email distribution system.

It also provides leadership to each department designated web content providers in support of the enterprise as it relates to the day-to-day operations and maintenance of the University websites and enterprise web applications.

September 17
@ 11:00 AM

MySU Portal (Pathify)

An innovative higher ed engagement hub that puts students at the center of their college journey. Pathify elevates the information that matters and background the rest, making it simpler for students to discover and engage with the opportunities your institution provides — at every step of their higher ed journey.

September 19
@ 11:00 AM

Lacumba Virtual Assistant (IVY.bot)

Specializing in higher education, Ivy.ai provides an AI Communications Platform for colleges and universities. Our platform includes a custom-built, artificially intelligent chatbot, an enterprise-grade Live Chat facility, and AI-powered tools for communicating over many other channels. Ivy.ai chatbots are institution-specific and understand more questions about a wider variety of your unique topics. As a result, users receive accurate, instant answers to more of their questions, enabling institutions to provide real-time support across every channel and reinvest their time into other high-priority activities. Institutions can pick-up where the chatbot left-off using Live Chat, built-in ticketing, and a variety of other AI-powered communication tools that make human intervention more efficient.

QLess (Virtual Queue)

College administrators are under immense pressure to increase student satisfaction and improve the campus experience with increasingly limited resources. Students expect an individualized learning experience with support from campus systems, but negative experiences with student services are one of the biggest sources of attrition.

The QLess cloud-based queue management system for colleges and campus appointment scheduling app can help you slash attrition rates by 50% by improving the student service environment. We can help boost the student satisfaction rate to 75% by creating a positive student experience and reduce operational costs associated with student services up to 45%.

Banner Self Service Student

Consolidates a student’s information and academic progress in one area. Intuitive tool to help students prepare for current and future registration. Allows students to view, manage, and pay institutional charges.

Banner Self Service Faculty/Advisor

Student Faculty members can perform their everyday class tasks using self-service functionality. Designed as an intuitive, responsive, mobile user experience that streamlines administrative management and accommodates the daily needs and experiences of faculty members.

Microsoft PowerBI

In organizations where data driven decisions must be made everyday, tools to aid and support the process of those decision making events have become highly valued. DoIT has select Power BI as such a tool. The Microsoft Power BI Overview presentation discusses the following topics: (1) What is BI, (2) Microsoft's product brand, (3) Basics of getting started, (4) Using Power BI example, and (5) Next steps. The presenter is Carl Grant, Data Center Manager and the presentation is meant for anyone with an interest in data analysis, reporting and/or a tool to aid in management/story telling with data.

Microsoft Sharepoint

SharePoint Online is a powerful collaboration platform that leverages the power of the cloud. With one tool, you can create, save, share, and sync documents in real time. Learn how to best use SharePoint Online for business collaboration and document management in this training course with Carl Grant. Carl takes you on a tour of the interface, including SharePoint sites. He shows how to create, edit, and save documents; work with libraries and list apps; and integrate SharePoint with other Office apps such as Excel, PowerPoint, and Word. Plus, learn how to take SharePoint on the go with SharePoint Online on your mobile device.

Cisco Phone System

DoIT has deployed a new campus phone system with plans to complete its deployment over the next few months. This training will cover general usage of the new phone system along with how to take advantage of the many features that will now be available.

Banner Navigation

Banner 9 basics training with tips to help you navigate and learn to use Banner successfully.

Argos Reporting

Argos is a reporting tool that is used to generate reports from the Banner data. This tool also allows user the ability to run ad-hoc reports, view dashboards and the advanced option of analytics. Argos will give you the ability to generate reports in multiple formats including PDF, TXT, CSV and HTML. You also have the ability to distribute reports on a schedule or even to specific users.

Dynamic Forms/Laserfiche

The Division of Information Technology (DoIT) has partnered with NextGenWeb Solutions to provide the Southern University System (SUS) community with a tool for creating digital forms on its campuses. Their product, Dynamic Forms, is a cloud-based forms system that provides a simple, effective way for end users to create web-based forms for data collection and electronic signatures. The following instructions will help you use the Dynamic Forms service to securely complete and electronically sign financial aid, registrar, residential housing, undergraduate and graduate forms. After you submit the forms, the designated office has access to review your completed form.

SU Online Helpdesk System

Online ticketing system which gives IT users and employees resources for remediating problems.

Banner Self Service Finance

Overview of the SSB Finance module. Finance queries for budgets, etc.

Academic Impressions

Academic Impressions (AI) offers a comprehensive library of resources to learn best practices on a wide variety of topics in higher education and receive skills-based training for leadership and personal development. The online library features training, tools, and resources across a spectrum of learning domains to support different styles of learning.